This company offers a comprehensive and excitingrange of high quality wooden and metal play centres. An excellent before and after salesservice is provided. AcAbout Us Playcentre.com are completely dedicated to your totalsatisfaction. If you have any suggestions or comments please email us atinfo@playcentres.com. Playcentres.com is owned by Intermarket Agencies Ltd, wood play sets, climbing frames a 100% familyowned UK company established in 1988. Making A Purchase Making a purchase could not beeasier. Just browse our Catalog, and click on any items that you wish to buy and put theminto the shopping cart. After you have finished your selection, click on Order and you will be childrens climbing frames asked for a few details that we need to be able to satisfy the order. We accept credit card payment and payment bycheque. For payment by credit card, the delivery address must be the same as thecardholder's address. outdoor play, equipment, play sets Cheques should be payable to Playcentres.com. swings and slides, metal play centre Despatchwill only be made after funds are cleared. We accept Visa, Mastercard and AmericanExpress. Your credit card statement will show that payment has been made to IntermarketAgencies Ltd., our parent company. We do not charge for any item until it is ready toship. outdoor play equipment Backordered items are not charged until they areshipped. You may send your credit card information via phone, fax, snail mail or over theInternet. Shipping and Handling The shipping charges for the UK as shown on checking outare calculated as per the scale shown below. You can cancel your order at any time priorto delivery. However if any item has wooden play frames already been despatched and delivery is refused orthe order cancelled, there will still be a charge made for the delivery costs plus VAT.Obviously if the goods have not been despatched, no charge is made and you will receive afull refund by the same garden activity toys means that you paid us. Delivery Schedule We will normally send your order to youin 10 business days . Orders outside the UK are generally received in under 14 businessdays Back Orders If your item is not in stock, we will back order for you. You will alwaysbe emailed with the option to cancel your order if you would rather not wait. Tax ChargesFor orders made from the UK, 17.5% VAT is added. All other orders are VAT free and youshould click the exempt button to reduce VAT to zero. However, for destinations outsidethe UK, you may be charged duty and taxes due in your country on delivery. playground equipment Credit CardSecurity We know of no documented slides, wood swing sets, play equipment cases of credit card fraud using our shopping systemover the Internet. All credit card numbers are encrypted in thesoftware when the order is placed using 128 bit encryption. They are only decrypted afterthey reach our computer. They are not held in clear text on any web site. Guarantee Weguarantee your satisfaction. All of our products come with a 30 day no quibble guaranteeand can be returned to us in garden play equipment their original packaging undamaged for a full refund. Thevarious items sold also come with factory guarantees which vary from product to product asstated in the catalogue. For all our products, the guarantees do not cover non-residentialuse. swing sets, swing, swing set, swings Reaching Us If you need to reach us, please email us on sales@playcentres.com.Alternatively, you can call on our after-sales support line where you can leave a messagecessories are also available.